Endpoints 10
- Save an internal comment on a contactPOST
/api/livechat2/save-comment - Email teammates who were @mentioned in a commentPOST
/api/livechat2/notify-mentions - Play an inbound attachment without exposing messaging credentialsGET
/api/livechat/messages/{messageId}/media/{mediaIndex} - Create a ten-minute phone recording QR codePOST
/api/livechat/video/phone-handoffs - Read phone recording availability using its QR capabilityGET
/api/livechat/video/phone-handoffs/mobile - Upload one phone video with a single-use QR capabilityPOST
/api/livechat/video/phone-handoffs/upload - Poll this user's phone recording for the selected contactGET
/api/livechat/video/phone-handoffs/{id} - Cancel this user's phone recording and remove its raw uploadDEL
/api/livechat/video/phone-handoffs/{id} - Prepare a short video for text messagingPOST
/api/livechat/video/prepare - Read video preparation progress for a workspaceGET
/api/livechat/video/prepare/{runId}