Read an email and related messages using saved reply references

On-demand, bounded to 200 header candidates and 20 related bodies. Subjects alone never establish a thread. The limited field identifies incomplete history.

GET

https://api.channelautomation.com/api/call-center/contacts/{contactId}/emails/{messageId}/thread

Authorization

BearerAuth
HTTP Bearer (JWT)
required

Path parameters

contactId
string
required
format: uuid
messageId
string
required
format: uuid

Returns

200

Text-only email bodies

400

Invalid email ID

401

Sign-in required

403

Contact visibility or membership denied

404

Email not in selected workspace/contact

503

Access or thread could not be verified

Read an email and related messages using saved reply references

curl --request GET \
  --url 'https://api.channelautomation.com/api/call-center/contacts/<contactId>/emails/<messageId>/thread' \
  --header 'Authorization: Bearer <token>'

const url = 'https://api.channelautomation.com/api/call-center/contacts/<contactId>/emails/<messageId>/thread';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch(url, options)
  .then(res => res.json())
  .then(json => console.log(json))
  .catch(err => console.error(err));

import requests

url = "https://api.channelautomation.com/api/call-center/contacts/<contactId>/emails/<messageId>/thread"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.text)