Create a new agent team with members and rule

POST

https://api.channelautomation.com/api/agent-teams/workspace/{workspaceId}

Authorization

ApiKeyAuth
API key in header
required

Path parameters

workspaceId
string
required

Request body JSON required

name
string
required
description
optional
string
priority
optional
integer
distribution_strategy
optional
round_robin
or
least_busy
is_enabled
optional
boolean
member_ids
optional
array of
string
conditions
optional
object
{ logic, conditions[] }

Returns

200

Team created

400

Invalid input

Create a new agent team with members and rule

curl --request POST \
  --url 'https://api.channelautomation.com/api/agent-teams/workspace/<workspaceId>' \
  --header 'Content-Type: application/json' \
  --header 'X-API-Key: <X-API-Key>' \
  --data '
{
  "name": "string",
  "description": "string",
  "priority": 0,
  "distribution_strategy": "round_robin",
  "is_enabled": true,
  "member_ids": [
    "string"
  ],
  "conditions": {}
}
'

const url = 'https://api.channelautomation.com/api/agent-teams/workspace/<workspaceId>';
const options = {
  method: 'POST',
  headers: {'Content-Type': 'application/json', 'X-API-Key': '<X-API-Key>'},
  body: JSON.stringify({
    name: 'string',
    description: 'string',
    priority: 0,
    distribution_strategy: 'round_robin',
    is_enabled: true,
    member_ids: ['string'],
    conditions: {}
  })
};

fetch(url, options)
  .then(res => res.json())
  .then(json => console.log(json))
  .catch(err => console.error(err));

import requests

url = "https://api.channelautomation.com/api/agent-teams/workspace/<workspaceId>"

payload = {
    "name": "string",
    "description": "string",
    "priority": 0,
    "distribution_strategy": "round_robin",
    "is_enabled": True,
    "member_ids": ["string"],
    "conditions": {}
}
headers = {
    "Content-Type": "application/json",
    "X-API-Key": "<X-API-Key>"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)