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Per-agent human outbound dialing KPIs

Dials, connects, contacts, appointments and wrap-up coverage per agent per day. Backed by upr_agent_calling_daily — the same function behind the daily calling email, so the two always agree. The response also includes a canonical revenue ledger that follows agent-booked contacts to their current configured CRM sale outcome, plus precomputed lead-source and project-type performance. Managers see the whole team; everyone else sees only their own activity.

GET
https://api.channelautomation.com/api/analytics/agent-calling-stats

Query parameters

  • workspace_id
    optional
    string
  • fromDate
    optional
    string
    format: date-time
  • toDate
    optional
    string
    format: date-time
  • timezone
    optional
    string

Returns

200

Per-agent calling KPIs for the window.

400

Missing workspace ID.

401

Authentication required
JSON
  • error
    optional
    string
  • success
    optional
    boolean

500

Internal server error
JSON
  • error
    optional
    string
  • details
    optional
    string
  • success
    optional
    boolean

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