---
title: "Channel Automation API"
description: "\n        Comprehensive API documentation for the Channel Automation backend system.\n        \n        ## Features\n        - **Messaging**: Send/receive SMS and MMS through Twilio integration\n        - **Contact Management**: Full CRUD operations for contact records\n        - **Webhooks**: Configure and monitor webhook integrations\n        - **Analytics**: Visual query builder and data analytics\n        - **Pipeline Management**: Sales pipeline and lead tracking\n        - **Calendar Booking**: Appointment scheduling and booking system (Cloudflare Worker)\n        - **AI Content Processing**: Intelligent content generation, enhancement, summarization, and expansion (Cloudflare Worker)\n        - **Authentication**: JWT and API key authentication\n        - **Workspace Management**: Multi-tenant workspace support\n        \n        ## Authentication\n        This API supports two authentication methods:\n        1. **Bearer Token**: JWT authentication for user sessions\n        2. **API Key**: X-API-Key header for programmatic access\n        \n        ## Rate Limiting\n        API endpoints are rate-limited to ensure fair usage and system stability.\n        \n        ## Data Security\n        All data access is workspace-isolated, ensuring tenant data separation.\n        \n        ## Calendar API (Cloudflare Worker)\n        The Calendar Booking API is deployed as a separate Cloudflare Worker for optimal performance:\n        - **Public Endpoints**: Available without authentication for booking and availability queries\n        - **Admin Endpoints**: Require JWT or API key authentication for event management\n        - **Auto-Contact Creation**: New bookings automatically create contacts in the CRM\n        - **Global Edge Deployment**: Served from Cloudflare's global network for low latency\n        \n        ## AI Content API (Cloudflare Worker)\n        The Notes AI Processor provides intelligent content operations via edge deployment:\n        - **Base URL**: https://ai-notes.customerconnects.app/api/notes\n        - **Features**: Content generation, enhancement, summarization, and expansion using GPT-4o\n        - **Authentication**: No auth required for frontend use, API key required for external integrations\n        - **Performance**: Sub-50ms response times with global edge caching\n        - **Integration**: Seamless integration with Notes system and external tools (Zapier, Make.com)\n      "
---

> Documentation Index
> Fetch the complete documentation index at: https://developer.channelautomations.com/llms.txt
> Use this file to discover all available pages before exploring further.


        Comprehensive API documentation for the Channel Automation backend system.
        
        \## Features
        - **Messaging**: Send/receive SMS and MMS through Twilio integration
        - **Contact Management**: Full CRUD operations for contact records
        - **Webhooks**: Configure and monitor webhook integrations
        - **Analytics**: Visual query builder and data analytics
        - **Pipeline Management**: Sales pipeline and lead tracking
        - **Calendar Booking**: Appointment scheduling and booking system (Cloudflare Worker)
        - **AI Content Processing**: Intelligent content generation, enhancement, summarization, and expansion (Cloudflare Worker)
        - **Authentication**: JWT and API key authentication
        - **Workspace Management**: Multi-tenant workspace support
        
        \## Authentication
        This API supports two authentication methods:
        1. **Bearer Token**: JWT authentication for user sessions
        2. **API Key**: X-API-Key header for programmatic access
        
        \## Rate Limiting
        API endpoints are rate-limited to ensure fair usage and system stability.
        
        \## Data Security
        All data access is workspace-isolated, ensuring tenant data separation.
        
        \## Calendar API (Cloudflare Worker)
        The Calendar Booking API is deployed as a separate Cloudflare Worker for optimal performance:
        - **Public Endpoints**: Available without authentication for booking and availability queries
        - **Admin Endpoints**: Require JWT or API key authentication for event management
        - **Auto-Contact Creation**: New bookings automatically create contacts in the CRM
        - **Global Edge Deployment**: Served from Cloudflare's global network for low latency
        
        \## AI Content API (Cloudflare Worker)
        The Notes AI Processor provides intelligent content operations via edge deployment:
        - **Base URL**: https://ai-notes.customerconnects.app/api/notes
        - **Features**: Content generation, enhancement, summarization, and expansion using GPT-4o
        - **Authentication**: No auth required for frontend use, API key required for external integrations
        - **Performance**: Sub-50ms response times with global edge caching
        - **Integration**: Seamless integration with Notes system and external tools (Zapier, Make.com)
      

Version: 1.0.0

## Servers

- `https://api.channelautomation.com`

## Sections

- [Authentication](/api/tags/authentication/)
- [Research](/api/tags/research/)
- [Messages](/api/tags/messages/)
- [Contacts](/api/tags/contacts/)
- [Customer Hub](/api/tags/customer-hub/)
- [Actions](/api/tags/actions/)
- [Analytics](/api/tags/analytics/)
- [Webhooks](/api/tags/webhooks/)
- [Pipeline](/api/tags/pipeline/)
- [Twilio](/api/tags/twilio/)
- [Voice AI](/api/tags/voice-ai/)
- [Workspaces](/api/tags/workspaces/)
- [Integrations](/api/tags/integrations/)
- [Queue](/api/tags/queue/)
- [Media](/api/tags/media/)
- [Notifications](/api/tags/notifications/)
- [Email](/api/tags/email/)
- [Calendar](/api/tags/calendar/)
- [Appointments](/api/tags/appointments/)
- [Conversations](/api/tags/conversations/)
- [Sales Coach API](/api/tags/sales-coach-api/)
- [Voice Lookup API](/api/tags/voice-lookup-api/)
- [Property Intelligence](/api/tags/property-intelligence/)
- [RCS](/api/tags/rcs/)
- [Outbound IQ](/api/tags/outbound-iq/)
- [AI](/api/tags/ai/)
- [AgentTeams](/api/tags/agent-teams/)
- [Platform Admin](/api/tags/platform-admin/)
- [AI Connectors](/api/tags/ai-connectors/)
- [Billing](/api/tags/billing/)
- [Call Queues](/api/tags/call-queues/)
- [Calls](/api/tags/calls/)
- [ErrorLogs](/api/tags/error-logs/)
- [Field Sales](/api/tags/field-sales/)
- [Field sales intros](/api/tags/field-sales-intros/)
- [AI Knowledge Studio](/api/tags/ai-knowledge-studio/)
- [LiveChat](/api/tags/live-chat/)
- [Number Rotation](/api/tags/number-rotation/)
- [Rep profiles](/api/tags/rep-profiles/)
- [Sequences](/api/tags/sequences/)
- [Trigger](/api/tags/trigger/)


Source: https://developer.channelautomations.com/api/index.md