---
title: "Review Second Chance leads and their current eligibility"
description: "Owner, admin or manager only; requires current contact visibility. Returns up to 25 candidates, including reviewed history, with a continuation cursor. Eligibility does not override calling cadence or compliance."
---

> Documentation Index
> Fetch the complete documentation index at: https://developer.channelautomations.com/llms.txt
> Use this file to discover all available pages before exploring further.

Path: Channel Automation API › Queue

`GET /api/call-center/recovery/reviews`

Owner, admin or manager only; requires current contact visibility. Returns up to 25 candidates, including reviewed history, with a continuation cursor. Eligibility does not override calling cadence or compliance.

## Authentication

- `BearerAuth`, http, header `Authorization`, format `JWT`

## Query parameters

- `status` (`get/api/call-center/recovery/reviews.query.status`; string, optional)
  - one of `"ready"`, `"deferred"`, `"dismissed"`, `"resolved"`, `"ineligible"`
- `beforeCreatedAt` (`get/api/call-center/recovery/reviews.query.beforeCreatedAt`; string, optional)
  - format `date-time`
- `beforeId` (`get/api/call-center/recovery/reviews.query.beforeId`; string, optional)
  - format `uuid`

## Header parameters

- `X-Workspace-Id` (`get/api/call-center/recovery/reviews.header.X-Workspace-Id`; string, required)

## Code samples

### cURL

```bash
curl --request GET \
  --url https://api.channelautomation.com/api/call-center/recovery/reviews \
  --header 'Authorization: Bearer <token>' \
  --header 'X-Workspace-Id: string'
```

### TypeScript

```typescript
const url = 'https://api.channelautomation.com/api/call-center/recovery/reviews';
const options = {
  method: 'GET',
  headers: {'X-Workspace-Id': 'string', Authorization: 'Bearer <token>'}
};

fetch(url, options)
  .then(res => res.json())
  .then(json => console.log(json))
  .catch(err => console.error(err));
```

### Python

```python
import requests

url = "https://api.channelautomation.com/api/call-center/recovery/reviews"

headers = {
    "X-Workspace-Id": "string",
    "Authorization": "Bearer <token>"
}

response = requests.get(url, headers=headers)

print(response.text)
```

## Responses

### 200

Candidates with contact, evidence, assignment, review status and eligible_now; nextCursor is null at the end

### 400

Invalid status or incomplete cursor

### 401

Session required

### 403

Manager access required

### 404

Resource not found

### 500

Unexpected error

### 503

Dependency unavailable


Source: https://developer.channelautomations.com/api/get-api-call-center-recovery-reviews/index.md